Order Processor Position in Phenix City | Hiring

Role Based in Phenix City

At a Glance

• Pay: $22-$25/Hour (approx. $49.4k/Year)
• Location: Phenix City, AL
• Job Title: Order Processor
• Benefits: Eligible team members receive standard benefits.
• This role centers on your professional skills within the Package Logistics And Fulfillment space in Phenix City.
• Hiring Organization: UPS
• Stable workload with modern tooling and processes.
• This Phenix City-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our UPS team in Phenix City, AL is growing.
• Benefit from working in Phenix City, a key hub for the Package Logistics And Fulfillment industry.

About UPS & Our Culture

Every shipment that moves through the UPS network begins as a digital order record — and it is our Order Processors who transform that record into the physical routing instruction that tells the sort floor exactly where every package needs to go. The Order Processor role inside a UPS fulfillment center sits at the data-entry interface of our warehouse management system, handling the order intake, correction, and exception resolution workflows that keep inbound volume moving from system receipt to active sort induction without delay. If you are searching for order processor jobs near me that offer a quieter, systems-focused alternative to physical sort floor work — with an identical Teamsters union wage and a direct pathway into supply chain administration careers — UPS order processing is the most professionally credentialing administrative role in our hourly associate lineup.

What Our Team Says (Employee Reviews)

"Order processing at UPS is office-adjacent warehouse work — I sit at a dual-monitor workstation, I work in the warehouse management system all shift, and I genuinely use data skills every day. When an order comes in with a missing postal code, a flagged address, or a shipper account discrepancy, I am the one who resolves it before it enters the sort flow as an error. The Teamsters wage for this role is identical to physical sort work — same pay, air conditioning, and a chair. I tell every detail-oriented person I know who is looking for order processor jobs to apply to UPS before anywhere else." - Current Order Processor, Detroit, MI.

Role Overview & Responsibilities

As a UPS Order Processor, you manage inbound shipment order intake and exception resolution at a dedicated workstation inside our fulfillment center — entering, verifying, and correcting digital order records in the UPS warehouse management system to ensure every inbound package is correctly routed before it reaches the sort conveyor induction point.

• Order Record Entry & Verification: Process inbound shipment records from the UPS shipper portal into the warehouse management system — verifying recipient address format compliance against USPS address validation standards, confirming declared package weight against the manifest, and flagging any shipper account discrepancies for billing exception resolution before the package enters active sort status.
• Address Exception Resolution: Investigate flagged address exceptions — ambiguous street numbers, missing apartment identifiers, unverifiable rural route codes, and international destination format errors — using USPS CASS certification tools and UPS's internal address database to resolve each exception to a deliverable address or escalate to the shipper contact queue for correction.
• Volume Reporting & Documentation: Generate end-of-shift order processing volume reports from the warehouse management system, recording total orders processed, exception counts by category, and resolution rates against the facility's daily target — submitting the completed report to the operations supervisor within 15 minutes of shift end without exception.

Benefits & Perks

UPS Order Processors work in a climate-controlled, seated workstation environment with full Teamsters union wages, medical, dental, and vision benefits, pension accrual, paid personal days, and UPS Earn & Learn tuition assistance. The data systems proficiency built in this role — warehouse management systems, address validation tools, and logistics exception documentation — transfers directly into UPS supply chain administration and operations management career advancement tracks.